About me
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Skills
Work Experience
Team leader
Policy bazaar Insurance Web Aggregator Pvt. Ltd.
2022-04-01
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2024-06-02
handling a sales Team and meet the sales target and KRA of organization . Aligned team goals and objectives with organizational strategy, aiding business growth Led employee relations through effective communication, coaching, training, and development. Drive performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs. Resolved customer service issues by finding immediate solutions, increasing customer confidence
Subject Matter Expert
Policy bazaar Insurance Web Aggregator Pvt. Ltd.
2019-10-01
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2022-03-31
Provided coaching and feedback on employee performance, encouraging professional development. Conducted regular performance reviews to assess individual team member progress. Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings. Offered training and support to keep team members motivated and working toward objectives. Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service
Senior Sales Consultant
Policy bazaar Insurance Web Aggregator Pvt. Ltd.
2019-04-01
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2019-09-30
Developed and implemented strategies for increasing customer satisfaction. Improved customer service feedback scores through outstanding service. Resolved customer complaints and inquiries in a timely manner and Provided customers with information on products and services available. Developed customized sales techniques to successfully sell and upsell services to new and existing clients. Developed and implemented marketing strategies to increase online sales.
Associate Sales Consultant
Policy bazaar Insurance Web Aggregator Pvt. Ltd.
2018-04-16
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2019-03-31
Developed and implemented effective sales strategies to increase customer base. Managed customer queries in a timely manner to ensure customer satisfaction. Performed regular follow-up calls with clients to ensure their needs were met.. Developed relationships with clients through networking events and cold calling. Placed orders and answered customer questions in-person, through email and over phone to maximize customer service
Education
B.Tech.
Graduation
2009-07-01
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2013-07-01
Completed graduation in Electronics and communication in 2013 From Rajasthan Technical University 2013.