Assistant Manager Client Servicing Event Management

Job description:

Job Title: Assistant Manager Client Servicing Event Management

Job Description: We are seeking a dynamic and experienced Client Servicing professional to join our team in the vibrant and fast-paced event industry. As an Assistant Manager, you will play a pivotal role in ensuring seamless communication and collaboration between our clients and internal teams, delivering exceptional event experiences.

Responsibilities:

1. Client Relationship Management:

· Build and maintain strong relationships with clients, understanding their event requirements and ensuring client satisfaction.

· Act as the main point of contact for clients, addressing queries and concerns in a timely and professional manner.

2. Project Coordination:

· Oversee the end-to-end execution of events, collaborating with internal departments such as logistics, creative, and production to ensure flawless delivery.

· Develop and manage project timelines, budgets, and resources effectively.

3. Strategic Planning:

· Work closely with clients to understand their objectives and provide strategic input to create impactful event solutions.

· Identify opportunities for upselling and expanding our services to existing clients.

4. Communication:

· Effectively communicate client needs and expectations to internal teams, ensuring alignment and clear understanding.

· Prepare and deliver client presentations, proposals, and post-event reports.

5. Problem Solving:

· Proactively identify and resolve challenges during event planning and execution, ensuring a smooth and successful outcome.

6. Team Collaboration:

· Collaborate with cross-functional teams to ensure the successful implementation of client projects.

· Foster a positive and collaborative work environment.

7. Market Research:

· Stay updated on industry trends, competitors, and client preferences to enhance our service offerings.

· Qualifications: Bachelor’s degree in Business, Marketing, or a related field.

· Proven experience in client servicing within the event industry.

· Strong project management and organizational skills.

· Excellent communication and interpersonal abilities.

· Ability to thrive in a fast-paced environment.

· Proven experience in client servicing, preferably in event management industry.

Job Types: Full-time, Permanent

Benefits:

· Cell phone reimbursement

· Food provided

· Health insurance

· Internet reimbursement

· Leave encashment

· Paid sick time

· Paid time off

· Provident Fund

Experience:

· Event Management: 2 to 3 years (Required)

Salary:

· Upto 50k/ month